Last updated: May 27, 2026
Source AI Agency operates usesourceai.com and provides automation, communication, booking, customer support, marketing, and related business services for local businesses.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit a form, book a demo, make a purchase, complete onboarding, contact us, or use our services.
Personal information we collect
We may collect personal information that you provide to us, including your name, email address, phone number, business name, website, business address, billing details, service details, appointment details, onboarding information, support requests, and any other information you choose to provide.
We may also collect technical and usage information when you visit our website, such as your IP address, browser type, device information, pages visited, referral source, and website activity.
How we use personal information
We use personal information to respond to inquiries, schedule demos and appointments, process purchases and payments, provide onboarding and account support, deliver our services, communicate with you about your account, booking, purchase, or service, improve our website, services, customer support, and marketing, detect and prevent fraud or security issues, and meet legal, tax, accounting, and record keeping requirements.
Consent
By submitting a form, booking a demo, making a purchase, completing onboarding, contacting us, or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
You may withdraw your consent where legally permitted by contacting us at [email protected]. Some information may still be needed to provide services, complete transactions, maintain records, or meet legal obligations.
Payments
Payment information is processed through Stripe or other connected payment tools.
We do not directly store full credit card numbers. Payment processors may collect and process payment information according to their own privacy policies and security practices.
Third party service providers
We may share personal information with trusted service providers that help us operate our website, process payments, manage customer communication, provide automation services, book appointments, analyze website activity, deliver customer support, and improve our services.
These tools may include GoHighLevel, Stripe, email providers, calendar tools, analytics tools, advertising platforms, hosting providers, and automation tools.
We only share personal information with service providers when reasonably needed for business operations and service delivery.
Communications
We may contact you by email, phone, text message, WhatsApp, or other communication channels about your inquiry, booking, purchase, onboarding, account, support request, or related services.
Where required, we will obtain consent before sending marketing or commercial messages.
You may unsubscribe from marketing emails using the unsubscribe link, reply STOP to opt out of supported text messages, or contact us directly at [email protected].
Cookies, analytics, and tracking
We may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve our website, measure marketing performance, personalize content, and track advertising results.
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Advertising and marketing
We may use advertising platforms and analytics tools to measure campaign performance and improve our marketing.
We do not sell personal information to advertisers.
Data storage and international processing
Some of our service providers may store or process personal information outside your province, territory, or country.
When this happens, personal information may be subject to the laws of the location where it is stored or processed.
Data retention
We keep personal information only as long as reasonably needed for the purposes described in this Privacy Policy.
This may include service delivery, customer support, business records, legal obligations, security, tax, accounting, and dispute resolution.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure.
Your rights
Depending on where you are located, you may have the right to request access to your personal information, correction of inaccurate information, deletion of certain information, withdrawal of consent, or more information about how your personal information is handled.
To make a request, contact us at [email protected].
Children’s privacy
Our website and services are intended for businesses and are not directed to children.
We do not knowingly collect personal information from children.
Contact us
For questions, requests, or concerns about this Privacy Policy or how we handle personal information, contact us at:
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be posted on this page with the updated date.